This Privacy Policy describes how Leadway Credit Union (referred to as "we," "us," or "our") collects, uses, and shares your personal information. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy applies to all of our customers and website visitors.
We collect personal information from you when you apply for a loan, open an account, use our online services, or participate in our promotions or surveys. The personal information we collect may include your name, address, date of birth, social security number, email address, phone number, financial information, and employment information.
We use your personal information to provide you with our products and services, to process your transactions, and to communicate with you about your account. We may also use your personal information to send you promotional offers, updates, and other marketing materials. If you do not wish to receive these communications, you may opt-out at any time.
We may also use your personal information for internal purposes, such as analyzing our customer base and improving our products and services. In addition, we may use your personal information to comply with applicable laws and regulations.
We do not sell your personal information to third parties. However, we may share your personal information with our affiliates, service providers, and other third parties as necessary to provide you with our products and services. For example, we may share your personal information with our vendors who provide us with marketing and analytical services. We require these third parties to maintain the confidentiality of your personal information and to use it only for the purposes for which we have shared it with them.
We may also disclose your personal information as required by law, such as to comply with a court order, subpoena, or other legal process. We may also disclose your personal information to protect our rights or property, to prevent fraud or other illegal activities, or to protect the safety of our customers or others.
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We maintain physical, electronic, and procedural safeguards to protect your personal information. For example, we use encryption to protect your online transactions and restrict access to your personal information to those employees who need it to provide you with our products and services.
You have certain rights with respect to your personal information. You may request access to your personal information and ask us to correct or delete it. You may also request that we restrict the processing of your personal information or object to the processing of your personal information.
If you would like to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request as soon as possible and no later than the timeframes required by law.
We may update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will post the updated Privacy Policy on our website and update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
If you have any questions or concerns about this Privacy Policy, please contact us at: